Support

Stuck on something in the app? We're here to help.

Direct contact

For any technical question, account issue, training question, or data request, please email:

Felipe answers personally within 48 hours on business days.

Frequently asked

I didn't receive my invite code

Invite codes are sent personally by Felipe when you start working together. If you haven't received yours yet, reach out via the email above or through the channel you usually use (WhatsApp, Instagram, etc.).

I forgot my password

On the login screen, tap Forgot my password and follow the instructions sent to your email. If nothing arrives in a few minutes, check spam or write to support.

I want to delete my account and my data

You can delete your account at any time inside the app, in Settings → Account → Delete account. Deletion is permanent and removes your entire training history from the server.

You can also request deletion by email. We'll process it within 7 days after confirming your identity.

Today's workout doesn't appear

If the "Today's workout" card isn't on the home screen, open the Calendar tab and select today's date. If there's still no session, it means Felipe hasn't scheduled a workout for today — it may be a rest day.

The rest timer isn't working

Check that notification permissions are enabled in Settings → STN → Notifications. The timer keeps running in the background, but needs notification permission to alert you when the rest period ends.

Can I use the app without being Felipe's client?

No. STN is a private app, built exclusively for clients of coach Felipe Santana. Signup is only possible with an invite code issued by Felipe himself.